1. Digital Product Nature

All products sold on DigixZone are digital goods delivered instantly after purchase. Due to the nature of digital downloads, products cannot be returned once accessed.

2. No Refund Policy

Because digital products are delivered immediately and cannot be revoked, all sales are generally final and non-refundable.

3. Exceptions

We may consider refunds under the following circumstances:

• Duplicate purchases of the same product.
• Technical issues preventing access to the product.
• Corrupted or incomplete files that cannot be resolved.

4. Technical Assistance

If you experience any issues downloading or accessing your product, please contact our support team. We are committed to assisting you promptly.

5. Refund Request Process

To request a refund (if eligible), please contact us within 7 days of purchase. Include your order number and a detailed explanation of the issue.

6. Chargebacks

Unauthorized chargebacks without prior contact may result in permanent account suspension and restriction from future purchases.

7. Policy Updates

We reserve the right to update this Refund Policy at any time. Continued use of our website indicates acceptance of any changes.